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Contact Us

Privacy Policy

About this policy

This policy explains how Mint Talent Pty Ltd, trading as Mint Connect (ABN 32 614 363 423) ("Mint Connect", "we", "us", "our") collects, holds, uses and discloses personal information, through our website mintconnect.co and in providing our services. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Our website and its forms are built, hosted and managed for us by our technology provider, Refari Pty Ltd ("Refari"). Refari handles enquiries made through our website on our behalf. For some things, such as recognising returning visitors, Refari also acts on its own account, under its own privacy policy at privacy.refari.co.

Mint Talent, our recruitment business, has its own privacy policy at minttalent.com/privacy-policy/.

The personal information we collect

Depending on how you deal with us, we may collect:

  • your name and contact details, such as your email address, phone number and location;
  • what you tell us in an enquiry or a form;
  • if you contact us for a business: your role and your organisation;
  • information about your use of our website, such as your IP address, browser and device, the pages you visit and when (see "Cookies, device identifiers and analytics").

How we collect and hold it

We collect personal information directly from you when you use our website, or contact us by email or phone. Some information is collected automatically when you browse our website.

We hold personal information in the systems Refari runs for us, our email and our business records.

Why we collect, use and hold it

We use personal information to:

  • respond to your enquiry and provide the services you ask for;
  • send you information you have asked for;
  • run, secure and improve our website and services;
  • meet our legal obligations.

Who we share it with

We may disclose personal information to:

  • service providers who help us run our business, including Refari (our website and forms) and the email service that delivers website enquiries to us;
  • our professional advisers, such as accountants and lawyers;
  • government bodies and others where the law requires or allows it.

We do not sell personal information.

Overseas disclosure

Our website, forms and records are hosted in Australia (Amazon Web Services, Sydney). Some recipients are overseas, mainly in the United States: the email service that delivers enquiries and their attachments to us (Mailgun) and Google (maps). We take reasonable steps to make sure overseas recipients handle personal information in a way that is consistent with the Australian Privacy Principles.

Cookies, device identifiers and analytics

Our website uses cookies and similar technologies to make it work and to remember your choices.

Features on our website provided by Refari (such as testimonials and ratings) use cookies, browser storage and a device identifier (a fingerprint of your browser) to run the features, recognise returning visitors, including across other websites that use Refari's features, and protect against abuse. Refari's privacy policy at privacy.refari.co explains this.

Some pages include Google Maps, which may set their own cookies when you use them.

You can set your browser to refuse or delete cookies; some features may then not work. Refusing cookies does not stop a device identifier being used.

Keeping your information secure

Our website and forms use encrypted connections (HTTPS), and the submissions we store are encrypted and held on access-controlled systems. We keep personal information while we need it for the purposes in this policy or as the law requires, and take reasonable steps to destroy or de-identify it when it is no longer needed. You can ask us to delete your information at any time.

Accessing and correcting your information

You can ask to see the personal information we hold about you, and ask us to correct it if it is wrong, out of date or incomplete. To ask, email hello [at] minttalent.com, or use the contact form on our website (https://mintconnect.co/contact/), or call +61 451 519 135. There is no charge to make a request. We will respond within a reasonable time, usually within 30 days. If we cannot give you access, or do not make a correction, we will tell you why, and you can ask us to attach a statement to your information.

Marketing

If we send you newsletters or other marketing, you can opt out at any time with the unsubscribe link in the message, by replying STOP to a text message, or by contacting us. You can also ask us where we got your details.

Complaints

If you have a concern about how we have handled your personal information, please contact us first. We will look into it and respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (www.oaic.gov.au, 1300 363 992).

Changes to this policy

We may update this policy from time to time. The current version is always on this page. This policy was last updated on 8 October 2026.

Contact us

Mint Talent Pty Ltd, trading as Mint Connect (ABN 32 614 363 423) Sydney, NSW, Australia, 2000 Email: hello [at] minttalent.com Phone: +61 451 519 135 Contact form: https://mintconnect.co/contact/

For a security issue with this website, please contact our website managers, Refari, at disclosures [at] refari.co.